Welcome to the Kaiser Permanente Mid-Atlantic States Training Center. Below you will find links to a variety of different short, educational videos that will help you learn more about Kaiser Permanente and the services and products we provide to our community.

About KP

• We Are KP
• Kaiser Permanente in Baltimore
• Myth Busters: Kaiser Permanente Doctors
• Myth Busters: Kaiser Permanente Access and Member Care
• Our Integrated Care Model: Experience the Kaiser Permanente Difference

Medicare Broker Videos

• 5 Star SEP Video
• Tips for Selling Kaiser Permanente Medicare Health Plans
• Tips for Selling the Liberty Plan  
• New Member Welcome Video Sample 

Virtual Tours

Get a feel for Kaiser Permanente's service and care model while you visit our Medical Centers through these virtual tours. They're great for your group clients and prospects, too!

• Tyson's Corner Medical Center
• South Baltimore Medical Center
• Capital Hill Medical Center

Products

• HMO Plus & Deductible HMO Plus (group brokers)
• HSA-Qualified Flexible Choice & Deductible Flexible Choice (group brokers)

Sign Me Up (SMU) System Trainings (individual brokers)

• Registering a new account
• Creating a new quote
• Creating an application
• Creating a new contact or updating an existing contact
• Creating a custom URL (for Single or Multi-firms)
• Downloading a paper application

Do you have suggestions for future learning videos or topics you want to know more about? Send us an email with your suggestions!