When members receive in-person urgent or emergency care from providers in non-Kaiser Permanente states, including Cigna PPO Network* providers, they should show their digital ID card in the Kaiser Permanente mobile app. It has enhanced details to help members get care. Members can also show their new physical travel card which they will start to receive in mid-November.

Travel support for your employees

1. Digital ID card - Members need to download the Kaiser Permanente app and sign in with their kp.org account so they can start using their digital ID card.
2. kp.org/travel - Members can get information and answers to questions that may come up about getting care before, during, or after their trip.
3. Away from Home Travel Line - Members can call 951-268-3900 to find out more about getting care away from home anytime, anywhere.

Contact your Kaiser Permanente representative with any questions.

_{*The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.}

_{The Cigna PPO Network is not available to HMO and EPO members enrolled in coverage issued by Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington Options, Inc.}

_{Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna's contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.}