Broker Compensation Shared Services (BCSS): For help with licensing, appointments, commission, demographic changes and book of business updates.
If you would like more information or have questions, please contact us at 1-404-364-7018 or broker.services-ga@kp.org.
Employer & Broker Services: 1-855-327-0507 (M-F 9 a.m. to 5 p.m.) or ga.kp.ebs@kp.org
Our account managers are here to assist you with questions and requests related to your Kaiser Permanente account and coverage.
Our account managers
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Call our Broker Service line at 1-844-394-3978 to quickly resolve issues with Kaiser Permanente for Individuals and Families (KPIF) applications, billing, and administration.
If you have multiple questions about KPIF applications, billing, and administration, please fill out an Application Status and Billing Inquiry Form and send it to kpif-member-ga@kp.org.
For compensation questions, please fill out a Compensation Inquiry Form.
If our representatives request your client’s written permission to share information, please use this form:
